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Your privacy is important to us. It is Collagen Theory's policy to respect your privacy regarding any information we may collect from you across our website, http://www.collagentheory.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 5th October 2020.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors

The Site is not intended for individuals under the age of 18.

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find at https://www.klarna.com/uk/. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in https://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/en_gb/privacy

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@collagentheory.com or by mail using the details provided below:

We Come Highly Recommended

Collagen theory is the only Collagen product that contains green tea, grape seed and aloe vera which is great for my skin and my weight loss goals. I noticed a more radiant glow to my skin after just 2 weeks! Highly recommended!

Katherine

Collagen theory’s products are now part of my beauty/fitness ritual and it is a less invasive and less expensive alternative to expensive Collagen fillers that do not last! I use a combination of Collagen theory quality products to achieve and maintain my beauty and fitness goals. The results are amazing!

Olivia

I have been using Collagen for just over a year now before a friend recommended Collagen theory’s products. I find that is far more superior than all the other products I have tried in terms of overall skin and health benefits. I am happy to join the Collagen Theory Family.

Jen

I got Collagen theory SYNERGY for my gran after trying their product myself and seeing great results. She is very pleased and tells me it helped her Joint aches. I don’t suffer with joint aches myself, but I do get bloated and I feel this has helped as well as great skin, hair and nails. They are also fairly priced.

Carly

Collagen Theory is my go-to for post workout clean protein supplement. I like that it is all natural, and even the liquid is sugar free. I feel fuller in the mornings when I supplement my porridge with Collagen Theory.

Chris

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